Refund and Returns Policy

At montblancstylehl.com, we want you to be completely satisfied with your purchase. If you are not, we offer a return and refund policy under the conditions outlined below.

1. Return Eligibility

• You have 3-5 days from the delivery date to return an item for a refund or exchange.
• The item must be unused, in its original condition, and with all original packaging and accessories.
• Proof of purchase is required.

2. Non-Returnable Items

• Customized or engraved watches
• Final sale items
• Gift cards

3. Refund Process

Once we receive your returned item, we will inspect it and notify you about the status of your refund. If approved, the refund will be processed to your original payment method within 3-5 days. Shipping fees are non-refundable, unless the return is due to a defect or error on our part.

4. Exchanges

We offer exchanges for eligible items. To arrange an exchange, please contact info@montblancstylehl.com. Any price difference and additional shipping costs will apply.

5. Damaged or Defective Items

If your item arrives damaged or defective, please contact us at info@montblancstylehl.com within 3-5 days of receiving the product, and we will arrange for a replacement or refund.

6. Return Shipping

The customer is responsible for return shipping costs unless the item is defective or there was an error on our part. We recommend using a trackable shipping service.

7. How to Initiate a Return

To initiate a return, contact us at info@montblancstylehl.com for instructions.

Phone: (559) 896-6058

Address: 2280 Dockery Ave Selma, California(CA), 93662

Email: info@montblancstylehl.com